Contact Ownkit
Ownkit is a marketplace for AI kits that run in your own Claude desktop app. Questions about a kit, an order, your account or selling on Ownkit all go to one address: info@ownkit.cloud. A person at Ownkit reads every email and answers it; there is no chatbot in between.
Where to send what
- A question before you buy: what a kit does or what it needs. Every kit page also lists what it needs before you get it.
- Help with a kit you got: email us with the kit name and what you see. Many questions are answered in the step-by-step install guide.
- A refund or a withdrawal: see the refund rules and your right of withdrawal. You can also withdraw with the button next to the kit in Your kits.
- Privacy requests (access, correction, deletion): email us with the subject Privacy request from the address of your account. We answer within one month, as described in our Privacy Policy.
- Illegal content or a problem with a kit or shop: use the report form, so we have the details we need.
- Selling your own kits: see Become a maker and the seller terms.
Company details
Kaptein Consultancy, Netherlands. Chamber of Commerce (KVK) number 70548803. VAT number NL004565513B44.
Email: info@ownkit.cloud. We do not offer phone support. Full details are in our legal notice; more about who runs Ownkit is on the about page.
Is an email really from Ownkit?
We only email you from an address ending in @ownkit.cloud. We never ask for a password, your sign-in code or your bank login, and we never ask you to pay outside the checkout on ownkit.cloud. If a message asks for any of that, do not answer and forward it to info@ownkit.cloud.
Claude and Anthropic
Ownkit is not affiliated with Anthropic. Questions about your Claude account or plan go to Anthropic. Claude is a trademark of Anthropic.